Legal & Policies

Waiver & Release of Liability

By registering for or attending any Ballet Folklórico de Estados Unidos event (the "Event"), participants understand folklórico performance and rehearsal activities involve physical movement and agree to assume all inherent risks, including potential injury or illness. If at any time a participant believes conditions are unsafe, they agree to stop participation immediately and notify staff.

• Adult release: I voluntarily release and hold harmless Ballet Folklórico de Estados Unidos, its officers, volunteers, contractors, venue partners, and sponsors from claims arising out of participation except to the extent caused by willful misconduct or gross negligence.
• Minor consent: A parent/guardian must approve registration for any participant under 18 and consents to emergency medical treatment as deemed necessary by on‑site staff.
• Communicable disease notice: I acknowledge exposure to respiratory illnesses (including COVID‑19) is possible at public events and assume related risks.

Ready to sign? Use our secure e‑signature form.

Sign the waiver

Media Consent

We capture photos, video, and audio for archival, marketing, and livestream coverage. By entering the venue, participants and spectators grant Ballet Folklórico de Estados Unidos a perpetual, worldwide, royalty‑free license to use their likeness in any media. Directors may request removal of specific assets post‑event where feasible.

Code of Conduct & Harassment‑Free Policy

We expect a respectful environment for dancers, families, staff, and vendors. Harassment, discrimination, or retaliation based on any protected characteristic is prohibited. Violations may result in removal without refund and referral to venue security or authorities.

• Report concerns to any staff member or email hello@folklorico.org.
• We investigate promptly and take corrective action up to and including removal of individuals or termination of vendor access.

Accessibility

Our venues provide accessible parking, entrances, and restrooms. Upon request, we coordinate reasonable accommodations for mobility and communication needs. Directors may designate liaisons to assist dancers needing additional support.

To request an accommodation, email hello@folklorico.org at least 14 days before the Event.

Refund & Transfer Policy

• Registration fees are committed to production costs and are non‑refundable. Director roster substitutions are allowed until the posted deadline; additions may affect block placement.
• Spectator tickets are non‑refundable except in the case of full event cancellation. If capacity allows, tickets may be transferred to another name at the box office with matching ID.

School Purchase Orders

Schools registering 10+ students may request a Purchase Order (PO) code. POs are a binding commitment to pay. Payment must be received by the invoice due date to avoid late fees and potential schedule impact.

1. Email hello@folklorico.org with subject “PO Request”.
2. Collect student details (name, contact, age, sizes, division) and complete enrollment using the PO option at checkout.
3. Submit payment by the due date listed on your invoice. Changes or cancellations must be requested in writing before the payment due date; approvals are at our discretion.

Badges & Ticket Use

Confirmation QR codes and badges are for the named attendee only and may not be sold or transferred. Misuse may result in cancellation of access without refund.

Recording & Devices

• In classrooms: devices off unless maestro indicates a record window.
• In theaters: no tripods except in designated rear areas.
• No flash; dim screens; no playback during performances.

Health & Safety

Please stay home if you feel unwell. We may adjust guidelines based on public health guidance and venue policies. Simple practices—hand hygiene, covering coughs, and spacing where possible—keep families comfortable.

Trademarks

Ballet Folklórico de Estados Unidos and related marks are trademarks or service marks of Ballet Folklórico de Estados Unidos in the United States. Use requires written permission.